Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device. Apple will contact customers who may have paid for a service repair related to this issue either through Apple or an Apple Authorized Service Provider to arrange reimbursement. If you have not been contacted but paid for a repair that you believe was related to this issue, please contact Apple.

Choose one of the service options below. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order. This program only applies to iPhone 6 Plus.

To prepare your iPhone 6 Plus for the service process, please back up your data to iTunes or iCloud. This worldwide program covers affected iPhone 6 Plus devices for 5 years after the first retail sale of the unit. Find an Apple Authorized Service Provider. Make an appointment at an Apple Retail Store.

Contact Apple Technical Support. Note: Wireless carrier partners are not participating in this program. Additional Information. Apple may restrict or limit repair to the original country or region of purchase. Pricing offered by Apple Authorized Service Providers may vary.

iPhone 6 Plus Touch Disease Repairs

Information as of Do you own an iPhone 6 Plus and suffer from no touch or flashing gray lines? Have you tried to bring your phone to a repair shop and they were unable to fix the problem. Wires Computing and Micro Soldering Repairs have teamed up to offer this repair service to anyone affected by this "epidemic". The repair process involves disassembling the iPhone and removing the motherboard to access the touch IC's that reside on the back of the logic board. Once the motherboard has been removed, the next step is to use a hot air station to carefully remove the Meson U integrated circuit.

Once the Meson IC is removed, its best to clean the pads with leaded solder to remove the manufactured-applied unleaded solder. After the pads have been cleaned and prepped for a new IC, its time to add some flux so the new pre-balled IC has better luck sticking to the solder pads. Once we align and reflow a new Meson IC to the motherboard, we will affix a "future-proof" shield by soldering a metal shield onto the housing so it strengthens the area around the touch ic's.

This will lessen the chance that the device will come back for any more issues. After cleaning and testing the motherboard after re-assembly. We monitor the touch with a special program to calibrate the screen.

iphone 6 plus touch ic direction

Once we confirm the phone is fully functional again and regained touch sensitivity on the screen we will mark the repair as successful. If you need your iPhone 6 plus repaired be sure to create a ticket to mail the device in. View fullsize. Contact us today www.OCMobilePlus ocmobileplus OCMobilePlus is an experienced mobile device repairing business. We are a professional business, so you can be sure that you are getting a quality repair.

We are here to help with your mobile device repair needs! If your repair need is not listed, please send us an email message. Simply write it on paper and put it into the package. A tracking number is provided by USPS to track the location of your package. Step Three: Ship to the address listed in the follow-up eBay message. This repair comes with a day warranty on related repair issues to ensure that the devices you received are working properly.

If there is an issue after the repair, please contact us first and ship back your device for repair. Please note, warranty does not cover if the phone was dropped or put in the back pocket and sit down to cause it to bend, as these are the causes of the Touch IC failure. Warranty This repair comes with a day warranty on related repair issues to ensure that the devices you received are working properly.Have you experienced gray bars at the top of your iPhone 6 or 6 Plus screen?

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Or is the touch unresponsive and not working all together? Or maybe it works sometimes and you have to restart the phone or turn the screen off and on again to get it to do anything. Your Touch IC Chip might be damaged and needs to be replaced. All of those issues are signs that the iPhone touch ic integrated circuit has failed or is failing. But what causes this? The shape of the housing and soft aluminum material allows the phone to bend very easily which then bends the logic board inside.

Unfortunately Apple Inc is going out of their way to not admit that there is even an issue. For this repair only logicboard, or logicboard with back metal frame without lcd screen and without glass digitizer. We will test your logicboard before and after the repair for Touch IC Chip. Wefix4less is your source for a quality iPhone Repair at an affordable price.

Not to mention, most iPhone screen repairs are done within 20 minutes! All soldering repairs have a 90 day warranty Any Soldering Repair. Only logged in customers who have purchased this product may leave a review. View Cart Checkout. Slow Response Touch will only work sometimes. Touch will work only certain area or keys. Repair: For this repair only logicboard, or logicboard with back metal frame without lcd screen and without glass digitizer.

How to send device in to us for repair: Mail-in Instructions. Wefix4less Wefix4less is your source for a quality iPhone Repair at an affordable price. Reviews There are no reviews yet. There are no products. View Cart Checkout Continue Shopping.How to fix it? If the screen replacement cannot solve the problem, then it is the two touch screen controller chips, or the Touch IC chips have been faulty.

Factually, most touch screen not working issues are caused on the Touch IC chips. Though in most cases it is caused by Touch IC chips, however, the touch screen still have a chance for touch screen not working issue. Hence we try to replace the screen first. If not working, we then handle the Touch IC chips. Replacing screen is much easier than replacing Touch IC chips. All iPhone replacement is alike, refer to the iPhone XR screen replacement as following:.

When screen replacement done, we test the touch screen but it still does work. Then we move to Touch IC chips. Which IC is the faulty one? To find out the answer, we test the voltage of Capacitor C The C is connected to U If the voltage is abnormal, the U has been faulty, vice verse. Then observe Logic Board Under a microscope and there is no part missing. Now it is time to replace U First of all, take down the faulty IC U Apply solder flux on U, heat up at high temperature and take it down.

Then use solder wick to get rid of the tin. Since N1 is for ground lead, so we only need to supplement M1. Unfortunately, there are two capacitors get continuous tin issue during the IC replacement.

iphone 6 plus touch ic direction

Hence we have no choice but to separate them.Sep 16, newsletter. How it works, is that every iPhone has a Touch IC chip installed on the motherboard that permits the device to fulfill any demand made by touch on the screen. The problem lies in that over time without any reason, the touch seems to go and not function anymore or a dim gray bar appears on the top of the display that also negatively alters the touch function.

Many users throughout the internet have spoken out about this problem through many known forums. According to iFixit the issue is caused by the solder balls that sit under and connect the chip to the motherboard. It seems that these solder balls over time crack or lose contact between the board and display causing the screen to be nonfunctional. Many consumers that have interacted with this complication have made the obvious decision of looking for a helping hand from Apple.

However Apple has not made any attempt of fixing the issue. Instead the best option lies for those who have warranty still in their plan.

They request for Apple to make a movement of either recalling the devices, repairing it, or replacing it entirely at no cost to the consumer. What some consumers are even more agitated about, is that there is an option that can possibly fix touch disease entirely. The only problem is that that if you have warranty it will be voided.

As iFix mentioned in their blog, it seems as if Apple has no problem pointing you towards the option of purchasing an entire new device, but this problem can in fact be fixed entirely. If you do your research, you can find a local mobile repair service near you that is experienced in motherboard repairs.

An experienced motherboard technician will highly recommend fully replacing these two essential touch IC chips, that will most likely cost a lot less than purchasing a new device. The best advice offered by Jessa an experienced motherboard technician at iPad Rehab is to really investigate for a satisfactory repair shop. Reflowing can fix the problem temporarily, but can reappear down the road.

A more advanced micro soldering technician will know to replace the two defective chips instead of reflowing it, giving it a short lived fix. This very common problem for iPhone 6 and iPhone 6 Plus has quickly come to the light all over the web. If you have this problem and are still under warranty, the best option is to go to Apple as soon you can. If not, it has been foreseen that overtime this lawsuit will transform into a class action lawsuit. Buff, Julia. Reisinger, Don.The long-term consequences of Bendgate.

Apple continues to Pull the Wool over the Consumer's Eyes. The guy next to you in line is there with the exact same problem. He nods with trained empathy as you describe how the problem started with occasional loss of touch function and has progressed over time to no touch at all.

With experienced hands, he deftly starts pressing and twisting your phone while parroting the company line in that voice we use when we've said the exact same thing hundreds of times. This is not a repairable problem". After he is done manhandling your phone, amazingly, the phone's touch function seems to be restored! The drive and wait to see Oz at the genius bar was worth it. You drive home, and then noticeit's back.

The phone won't slide to unlock. Completely unresponsive to touch at all. Including one user here who posts that their Apple Store Manager said "This is a well known issue and we have people coming in all day long with this problem.

iphone 6 Plus Touch Screen Repair

So what is going on? The root of the problem lies with the touch ic chips on the motherboard.

iPhone 6 Plus Touch Screen Not Working Fix

Remember when the iPhone 6 first came out and users around the world were pulling their new phones out of the back pocket of their Levi's to find it now curved in the exact contour of their ass? That little problem was quickly put to bed by Apple's PR engine and there was a switch made to a more durable aluminum for the housing and life went on.

Its slim form factor and larger surface area subject the logic board within the phone to mechanical flexion pressure that no other iPhone has had to deal with. On a relatively simple circuit board this should be no big deal.

Basic chips are securely anchored to the board with metal feet soldered to large pads, and this architecture could probably survive a drop off the top of the Foxconn building, safety nets or no. But as the demand for high-powered functionality has increased, and circuit board 'real estate' has diminished to accommodate huge batteries, the use of complex ball grid array bga chips dominates the board. A bga chipset will balance on an array of solder balls much like a plate resting on marbles.

Each ball connects the chip above to a round solder pad below. That is a fine way to pack in more functionality per square mm of board space.

iphone 6 plus touch ic direction

But what about durability? This is a major concern, and it's solution is securing the biggest bga chips to the board with an electronics superglue of sorts--underfill.

The underfill is injected as a liquid under the chip and cured to rock hard consistency which cushions and supports the solder balls.